When a crisis hits, we’ll quickly help you understand what just happened, what you can do about it and how to build resilience for the future. Then we flip things around and help you turn a crisis into a growth opportunity.
When a crisis strikes, being able to quickly understand the impact on your digital reputation is key. We use cutting edge social listening tools that zero in on the conversations and keywords that are making a negative impact on your brand. Then we act. Quickly.
We use an array of tools and processes to draw a line between the what, when, who and how. We then connect it to the emotional and financial impact resulting from it and assess the extent of that impact. The result: the background and the facts required to take decisive action.
We pick up where others leave off, putting together a plan to suppress negative sentiment, take control over the conversation and grow your digital footprint. The result: Ownership of your narrative and preparedness for the future.
We combine positioning and branding with an array of tools to better understand your target audience, what they care about, where they hang out and what messages resonate with them the most. We then work with you on creating, executing and monitoring your marketing campaigns.
We harness the power of content creation, communication channels and digital marketing to secure your online reputation and fortify your presence. The result: The ability to respond to any crisis from a position of power.